Operations Senior Associate

We’re building the next generation of capital-markets infrastructure, starting with a modern, digital-native transfer agent designed for today’s public companies.

Vinyl Equity is transforming one of the most legacy-heavy and operationally critical parts of the capital markets by delivering the first API-driven, real-time infrastructure for public companies. Our platform replaces slow, manual processes with secure, automated workflows that help issuers operate faster, more efficiently, and with greater confidence.

We’re backed by leading investors including Index Ventures, Spark Capital, Infinity Ventures, and others who have funded many of the world’s most impactful financial-technology companies. Our team draws from deep experience at NYSE, Equiniti, Computershare, and AngelList, giving us a unique understanding of the industry’s pain points — and how to solve them.

We have a massive market, a well-defined customer, and strong momentum. With demand accelerating and new product lines on the horizon, there’s never been a better time to join.

We're looking for an Operations Senior Associate to join our Operations team and help us deliver world-class transfer agent services to our public-company issuers. Reporting to the Director of Operations, you'll be responsible for the day-to-day execution of the core operational workflows that define a modern transfer agent: shareholder recordkeeping, securities issuance and cancellation, dividend processing, corporate actions, proxy and annual meeting support, and reconciliations.

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You'll bring direct, hands-on transfer agent experience to a team that is reimagining the category. You'll have the chance to take work that has historically been manual, fragmented, and error-prone and rebuild it on top of modern, API-driven infrastructure alongside our Engineering team. The right person is energized by both the craft of operational precision and the opportunity to make the work itself dramatically better through tooling, automation and rapidly increasing adoption of AI capabilities.

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This role is open at the Associate or Senior Associate level depending on years of experience. Either way, you'll have real ownership of meaningful workflows from day one, and a clear runway to grow as the Operations team scales.

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This is a Chicago-based role at our West Loop headquarters, and candidates must be able to work in-office at least three days per week.

• 2-5 years of direct experience at a transfer agent, equity services provider, in-house equity/stock administration team, financial advisor/brokerage operations, or equivalent experience (e.g., Computershare, Equiniti/EQ, Broadridge, Continental, AST, Securitize, or comparable).
• Hands-on working knowledge of core transfer agent operations: recordkeeping, transfers, DRS/DWAC, dividend processing, corporate actions, proxy/AGM, and reconciliations.
• Familiarity with the regulatory environment governing transfer agents (SEC, DTCC, FINRA, state UPL) and the documentation/audit standards expected of public-company service providers.
• Exceptional attention to detail and a track record of zero-defect operational work.
• Strong written communication skills; comfort interacting with shareholders, broker-dealers, and client contacts professionally and clearly.
• Comfort working in spreadsheets, internal tooling, and modern SaaS platforms; willingness to learn and shape new tools as we build them.
• High agency and ownership to feel accountable for every aspect of delivery from strategy to tactical implementation and communication follow-through
• Take pride in recognizing and executing what needs done before it’s asked 
• Must be based in, or willing to relocate to, Chicago and able to be in-office 3+ days per week.
• Bachelor's degree.